Question 1

What is Joomy?

Accepted Answer

Joomy is an all-in-one employee experience platform. It brings company news, internal communication, community, recognition, chat, HR requests, documents, calendar, onboarding, learning, skills, performance, gamification and AI into one modular product — on web and mobile — that your whole company uses every day.

Question 2

Who is Joomy for?

Accepted Answer

Joomy is built for mid-size and larger organisations that want to connect every employee — office-based and frontline — through one branded platform. HR, internal communications and leadership teams own it, but it is designed for every employee to use daily.

Question 3

What problem does Joomy solve?

Accepted Answer

Most companies run employee experience across six to eight disconnected tools — an intranet, a chat app, an HR system, a learning platform, documents, surveys and more. Joomy replaces that tangle with one connected platform on a single employee core, so information, people and processes finally live in one place.

Question 4

How is Joomy different from a traditional HR system (HRIS)?

Accepted Answer

A classic HRIS is a system of record for HR data. Joomy is a system of engagement: it covers the day-to-day employee experience — communication, culture, recognition, learning, requests and more — and can sit alongside or complement your HRIS rather than replacing your payroll engine.

Question 5

Is Joomy an intranet, an HR tool, or a communication app?

Accepted Answer

It is all three, and more — because they share one employee core. You get the reach of an intranet, the workflows of an HR tool and the immediacy of a comms app without stitching separate products together.

Question 6

Do we have to use every module?

Accepted Answer

No. Joomy is modular. Start with the modules you need most and switch on more whenever you are ready — it is the same single app for your people either way.

Question 7

Can we start small and expand later?

Accepted Answer

Yes. Many customers launch with a handful of modules (for example News, Recognition and Requests) and add clusters over time. Because everything runs on one core, adding a module does not mean a new rollout for employees.

Question 8

How long does it take to go live?

Accepted Answer

Most teams are live in roughly three to six weeks, depending on how many modules you launch with and how quickly your employee data and content are ready. Dedicated onboarding keeps the rollout smooth.

Question 9

Does Joomy replace our existing tools?

Accepted Answer

For most customers Joomy replaces several overlapping tools — intranet, comms app, recognition tool, document hub, learning platform and more. Where you want to keep a specialist system, Joomy integrates or sits alongside it.

Question 10

How many employees do we need to have to use Joomy?

Accepted Answer

Joomy works best for organisations from a few hundred up to tens of thousands of employees. If you are not sure whether your size is a fit, get in touch and we will advise honestly.

Question 11

Can we see Joomy before we buy?

Accepted Answer

Yes — book a personalised demo and we will walk you through the platform tailored to your team, your goals and the modules you care about most.

Question 12

What is the employee core (Employee Management)?

Accepted Answer

Employee Management is the foundation that connects everything: users, roles and your organisational structure. Every other module plugs into it, so communication, HR and learning are always personalised to the right people.

Question 13

Is any module mandatory?

Accepted Answer

Only the employee core (Employee Management). It is the single required module because it holds your people, roles and org structure. Every other module is optional and can be switched on when you need it.

Question 14

How does Joomy model our organisation?

Accepted Answer

Joomy represents your organisation as org units, org types, positions and assignments — mirroring how your company is actually structured, including departments, teams, locations and reporting lines.

Question 15

Can Joomy reflect a complex or matrix organisation?

Accepted Answer

Yes. Joomy supports layered and matrixed structures, multiple hierarchies and positions that span units, so audiences and permissions can follow how your company really works.

Question 16

What are roles and permissions?

Accepted Answer

Roles define what a person can see and do. Permissions are granular and role-based, so you can give HR, managers, communicators and employees exactly the access they need — and nothing more.

Question 17

What is the difference between the admin view and the employee view?

Accepted Answer

The employee view is the everyday app people use. The admin view is where configuration, content and reporting happen. The same account can switch between a User View and an Admin View if it has the right permissions.

Question 18

Can one person be both an admin and a regular employee?

Accepted Answer

Yes. A single account can hold admin permissions and still use Joomy as an employee, switching between Admin and User views without a separate login.

Question 19

How do audiences and audience scoping work?

Accepted Answer

Audiences let you target content and features to specific groups — a department, a location, a role, or any combination. News, requests, courses and more can be scoped so people only see what is relevant to them.

Question 20

Can we run multiple companies or brands in one Joomy?

Accepted Answer

Joomy supports branded, white-label deployments and can be configured for multi-brand or multi-entity setups. Talk to us about your structure and we will recommend the right configuration.

Question 21

What are the Joomy clusters?

Accepted Answer

Modules are grouped into three connected clusters around how people actually work: PeopleTalks (communication & culture), PeopleOps (everyday HR & operations) and PeopleSkills (growth & development). Two Superpowers — Gamification and AI Pro — are woven throughout.

Question 22

What is PeopleTalks?

Accepted Answer

PeopleTalks brings your whole company together: News, Community, Recognition, Chat, Idea Box, Anon Talks and Jobs & Referrals — everything for communication, culture and connection.

Question 23

What is PeopleOps?

Accepted Answer

PeopleOps simplifies everyday HR: Requests, Personal Documents, Company Documents and Calendar — the operational backbone of the employee experience.

Question 24

What is PeopleSkills?

Accepted Answer

PeopleSkills helps your people grow: Onboarding, E-Learning, Skills and Performance — from a new hire’s first day to continuous development and growth conversations.

Question 25

What are Superpowers?

Accepted Answer

Superpowers are two cross-cutting capabilities that work across every cluster: Gamification (points, badges, rewards and competitions) and AI Pro (an always-on AI assistant). They make the whole platform more engaging and intelligent.

Question 26

How many modules does Joomy have?

Accepted Answer

Joomy has 18 modules in total: the Employee Management core, seven PeopleTalks modules, four PeopleOps modules, four PeopleSkills modules and two Superpowers.

Question 27

Can modules talk to each other?

Accepted Answer

Yes — that is the point of one core. Recognition can feed gamification, onboarding can assign courses, requests can reference documents, and news can target the right audiences automatically.

Question 28

Can we turn modules on and off over time?

Accepted Answer

Yes. You can activate or deactivate modules as your needs change. Because employees use one app, enabling a module simply adds a new area — no new install or rollout.

Question 29

What is the News module?

Accepted Answer

News is your company’s internal home page — a branded feed for announcements, updates and stories. It supports rich content, reactions, comments and read tracking so communication actually lands.

Question 30

Can we target news to specific teams?

Accepted Answer

Yes. Posts can be scoped to audiences — a department, location, role or custom group — so people see the updates that matter to them and nothing they don’t.

Question 31

Can we see who has read an announcement?

Accepted Answer

Yes. News includes engagement signals such as reads, reactions and comments, so communicators can measure reach and follow up where needed.

Question 32

What is Community?

Accepted Answer

Community is a safe, internal social network — a LinkedIn-style space for employees to share, connect and celebrate across teams and locations.

Question 33

Is Community like an internal social feed?

Accepted Answer

Yes. People can post, react, comment and follow along, building culture and cross-team connection inside a private, company-only environment.

Question 34

Can we moderate community content?

Accepted Answer

Community is built for safe internal use with the controls and visibility you would expect. Talk to us about the exact moderation workflow your policies require.

Question 35

What is Recognition?

Accepted Answer

Recognition is peer-to-peer appreciation that spreads. Employees can thank and celebrate each other publicly, reinforcing the behaviours and values your company cares about.

Question 36

Can recognition be tied to company values?

Accepted Answer

Yes. Recognitions can be aligned to your company values, so appreciation reinforces the culture you are trying to build — and leaders can see which values show up most.

Question 37

What is Chat?

Accepted Answer

Chat is secure internal messaging for one-to-one and group conversations, keeping everyday work communication inside the same platform your people already use.

Question 38

Is Chat secure, and how is it different from consumer messengers?

Accepted Answer

Chat runs inside your private Joomy environment with role-based access and company governance — so conversations stay in a controlled, company-owned space rather than on personal apps.

Question 39

What is the Idea Box?

Accepted Answer

Idea Box is a structured innovation channel where employees can submit, discuss and support ideas — turning front-line insight into a visible, manageable pipeline.

Question 40

What is Anon Talks?

Accepted Answer

Anon Talks is a confidential, anonymous reporting channel — a safe way for employees to raise concerns or feedback, supporting a healthy and compliant speak-up culture.

Question 41

What is Jobs & Referrals?

Accepted Answer

Jobs & Referrals is an internal job board and referral engine, driving internal mobility and employee referrals so you fill roles faster from within and through trusted networks.

Question 42

What is the Requests module?

Accepted Answer

Requests is a customisable request and approval engine. Any workplace process — time off, equipment, expenses, travel, certificates and more — can be built as a request type with its own form, rules and approval flow.

Question 43

Can we build our own request types and approval flows?

Accepted Answer

Yes. You design the request type step by step — the fields people fill in, the rules that apply and the approval chain — so Joomy matches your real processes instead of forcing you into fixed templates.

Question 44

How does time off / leave work?

Accepted Answer

Leave is handled as a request type with balances and approvals, so employees request time off, managers approve, and everything is tracked — with a single global leave balance and clear history.

Question 45

What is Personal Documents?

Accepted Answer

Personal Documents is a secure vault for each employee’s documents — contracts, certificates, payslips and more — kept private to the individual with the right access controls.

Question 46

Can employees sign documents electronically?

Accepted Answer

Document workflows support review and acknowledgement so employees can receive and confirm documents inside Joomy. Talk to us about the exact e-signature flow your processes need.

Question 47

What is Company Documents?

Accepted Answer

Company Documents is a centralised knowledge hub — policies, handbooks, guides and templates — organised and searchable, with audience scoping so the right people see the right documents.

Question 48

What is the Calendar module?

Accepted Answer

Calendar is a fully integrated company calendar for events, holidays, time off and key dates — giving everyone a shared view of what is happening across the organisation.

Question 49

Does the calendar sync with Outlook or Google?

Accepted Answer

Yes — calendar synchronisation with Microsoft and Google is available today, so Joomy events can appear alongside people’s existing calendars. Contact us to confirm the setup for your environment.

Question 50

Can HR automate approvals?

Accepted Answer

Yes. Approval flows, rules and routing let you automate who approves what and in which order, cutting manual back-and-forth and giving HR time back.

Question 51

Is there an audit trail for requests and documents?

Accepted Answer

Yes. Joomy keeps activity logs for key operational actions, so you have a clear record of who did what and when across requests and documents.

Question 52

What is Onboarding?

Accepted Answer

Onboarding creates structured journeys for new hires so their first days feel effortless — a guided sequence of tasks, introductions, documents and learning, personalised by role.

Question 53

How do onboarding journeys work?

Accepted Answer

You build a journey of steps — paperwork, courses, meetings, checklists — and assign it to new hires. Progress is tracked, so HR and managers can see who is on track and where to help.

Question 54

What is E-Learning?

Accepted Answer

E-Learning delivers courses, training and continuous growth your people actually finish — structured content, progress tracking and completion built into the same app they already use.

Question 55

Can we upload our own courses and content?

Accepted Answer

Yes. You can build and deliver your own learning content, and structure it into courses and paths for different roles and teams.

Question 56

Does E-Learning issue certificates?

Accepted Answer

Completion is tracked, and learning can be recognised with certificates and records. Tell us your certification requirements and we will confirm the exact flow.

Question 57

What is the Skills module?

Accepted Answer

Skills is a company skill catalogue with verified proficiency — so you know exactly what your people can do, where your strengths are, and where the gaps lie.

Question 58

How is proficiency verified?

Accepted Answer

Skills can be self-assessed and verified through managers and evidence, giving you a trustworthy picture of capability across the organisation rather than a guess.

Question 59

What is the Performance module?

Accepted Answer

Performance covers goals, reviews, 1:1s and calibration — turning performance from an annual event into growth conversations that actually happen.

Question 60

Does Performance support goals/OKRs, reviews and 1:1s?

Accepted Answer

Yes. You can set and track goals, run review cycles and document 1:1s, keeping development aligned and continuous rather than once a year.

Question 61

Can managers run calibration?

Accepted Answer

Yes. Performance supports calibration so ratings and outcomes can be reviewed fairly and consistently across teams.

Question 62

What is Gamification (Power Up)?

Accepted Answer

Gamification — Power Up — motivates positive behaviour naturally with points, badges, rewards and competitions. It turns everyday actions like learning, recognising colleagues and completing tasks into rewarding habits.

Question 63

How do points, badges and rewards work?

Accepted Answer

Employees earn points for meaningful actions across modules, unlock badges and can redeem rewards. Celebrations are automatic across the app, so wins feel immediate and visible.

Question 64

Can we run competitions and leaderboards?

Accepted Answer

Yes. You can run competitions and leaderboards to drive friendly, motivating momentum around the behaviours you want to encourage.

Questions? We've got answers.

Getting started

Platform & employee core

Clusters & modules

Communication & community (PeopleTalks)

HR operations (PeopleOps)

Learning & growth (PeopleSkills)

Superpowers — Gamification & AI

Mobile apps

Security & compliance

Branding, configuration & languages

Integrations

Implementation & onboarding

Pricing, support & buying

Ready to see Joomy in action?